ORDERING & PAYMENT TERMS

        info@tapeease.com    call: 1 888 443 3461        2nd line: 1 920 863 3571          fax: 1 920 863 3570          
PLEASE NOTE: AT TIMES WE DO HAVE LIMITED PHONE SUPPORT, FORMS BELOW OR E-MAILING IS BEST
Sales Office Open 8am to 4:30pm Central Time - Monday thru Thursday,  Fridays 8am to noon

Products
Ordering
Overstock

E-MAIL US

SAMPLES

College / High School
Government Credit
Cards & Purchase Orders Accepted

TO ORDER, OR FOR INFO, CLICK A FORM BELOW. OR CALL US.

Your credit card
 info is kept  secure.
 

Customer
Testimonials

ALL NEW: ANTIQUES AND COLLECTABLES SECTION

[Quick Fax, Secure Order Form]     [Quotes / Samples / Questions]

[CLICK HERE TO DOWNLOAD OUR ORDER FORM]

ORDERING
To order, look over our website for useful information, on every page in our site, there is a box under our main header above. In that box you can click to see
sub-categories about that product. Our preferred method of contact is e-mail or submitting forms above for fastest responses. If you have a
question, E-MAIL US or give us call. The forms shown above in the yellow background would be our preferred method of excepting orders or quote requests.  
Our e-mail and fax services are secure however if you prefer to phone in your credit card that is OK as well. Sending in your company P.O. is also OK. 

Use our
Quote / INFO Request Form for quotes, samples and questions, or try to give us a call. 
Either way we will always send your responses or invoice confirmations via e-mail or fax.
(Please watch your spam e-mail folder for our response)

Many items
can ship the same day if order is received before 10:00am central time.  (Inquire or check details on our web pages)

We are
open 8am to 4:30pm Monday - Thursday & Friday's 8am to noon (central time)
We do sell to companies and individuals.

SHIPPING CHARGES
All of our products are + shipping and charged at our cost +4%.
Estimates can be given by e-mail, fax or over the phone.
***Our veneer sheets will have an added $6.00(small)-$8.00(large) box charge.
***Any 8' long or large packages have extra up-charges from UPS/FedEx.
***Remote areas will have extra charges.
***See details at product page also, there are packaging charges for some of our Tambour and Curved Plywood items.
***Shipping Charges can be effected by location, box size, fuel surcharges etc.....
***We do reserve the right to charge your credit card for extra charges incurred such as:
Delivery attempts failed, wrong address, un-know residential up-charge, un-foreseen rural area, duty, taxes, broker fees ect....

Freight Truck shipments include large and high quantity item orders.
Our Pallet Charges can range from $25.00 to $45.00 depending on the size.

Below is a table showing estimates for some common items we have.
We can do estimates on 2nd Day and Next Day Air services by
E-MAIL, fax or by phone.
For more information you can get estimates also at www.ups.com our zip is 54208.

ITEM GROUND SERVICE ESTIMATE
EASTERN USA WESTERN USA
(inc. South FL & TX)
2' x 8'    1 - 2pc's
Veneer Sheets
$24.00 $27.00
2' x 8'   4 - 6pc's
Veneer Sheets
$38.00 $45.00
4' x 8'    1 - 2pc's
Veneer Sheets
$29.00 $35.00
4' x 8'   4 - 6pc's
Veneer Sheets
$38.00 - $44.00 $45.00 - $60.00
8' Long Boxes
*Curved Plywood
*Moldings etc.
(small box)
$29.00 - $44.00 $45.00 - $56.00
8' Long Boxes
*Curved Plywood
*Moldings etc.
(large box)
$50.00 - $100.00 $43.00 - $85.00
Freight Truck
(small pallet)
$185.00 $260.00
Freight Truck
(large pallet)
$296.00 $375.00

TERMS

*WE ACCEPT THESE CREDIT CARDS*
      
E-mail, fax or call  in your credit card # for worry-free and prompt ordering
Tape-Ease accepts credit card information by secure e-mail, phone, fax or mail.
We do not keep your Credit Card info on our computer systems after it is received in.
You can be assured that your card information is safe with us. 

SEE OUR TERMS BELOW, THEN CHECK OUT OUR LOW PRICES
   

Non-Credit Customers: A customer that has not provided 3 business and 2 bank references and has not been approved. May pay by credit card or pre-paid check. We prefer to use credit card for most of our customers. 30 Day Credit Terms are generally only given to larger industrial type customers with us.
Industrial Customers:

A repeat industrial customer that has provided 3 business and 2 bank references and has been approved, and, makes payments by company check within their 30 day allotted payment terms. For any customer to obtain credit, we require at least 3 purchases done by credit card or pre-paid check before credit can be established.
NON-CREDIT CUSTOMERS SERVICE CHARGE
First Time Orders
Under  $50.00
$8.00
$50.00 + none
 
To set up your company for credit, send us your credit references or use our worksheet.  
Please review our worksheet to see all the information we require.
After credit has been established, a 30 day payment term will be granted. At this time, we are
only granting credit to long-standing OEM type Manufactures. We prefer to stick with credit cards for payment for most of our out-of state customers.
All overdue accounts will be charged at the rate of 1 1/2% per month, and 18% per year. Overdue accounts that require a collection agency to be hired to
collect will also be charged all collection fees billed to Tape-Ease from collector.

The customer is responsible for all shipping charges. All overseas accounts done by Bank Transfer or Pre-Paid only and must be sent to a
Exporting Broker within the USA that you set up.

DAMAGED SHIPMENTS, RETURNS & CANCELLATIONS

Tape-Ease has always operated in a fair and honest manner. If there is a problem please send in the details and we will respond asap after we check all the details.
We must stick to these guidelines to insure you receive top notch service, low prices and quality products.

Canceled Orders: Any order that is canceled after it is processed will have an 8% charge. 
There is a $10.00 minimum charge for a canceled order.
Other expenses incurred related to your order must also be paid by the customer.
We will not refund shipping costs for late arriving orders unless we are refunded by the shipping company for a mistake they may have caused.
We recommend sending us your contact and shipping information before placing the order to avoid miss-spelled or wrong address entry mistakes.

Returns:
Any returns will not be accepted without prior approval. If  items are returned without prior approval you may loose the entire credit for your order.
No returns on custom orders, cut items & made to order items
this includes Kitchen Cabinet Doors & Drawer Fronts, Kitchen Cabinet Drawer Boxes,
Wood Tambour Doors, C3 Tambour Door Kits, AT Wood Moldings, Rope Molding & all non-stock production items.

15% restocking fee on most returns, 15% - 35% on other items.
Customer must pay for and arrange shipping for approved returns.
Items must be returned in original container and arrive back in ideal condition.

NO RETURNS ON ANY ITEM AFTER 30 DAYS OF DELIVERY

Damaged Shipments:
Damaged shipments MUST be reported to the driver if possible and to us promptly. The best way to submit is by e-mail showing pictures and details about the damage.
Replacement items will be shipped only after being charged to the customer, then credited back after shipper has evaluated and paid full replacement value or it is received back in sellable condition. Damaged items must be available for the shipper to pick up in there original box.

If an item is said to be defective, it must be returned for evaluation before any refund is given.  The customer is responsible to ship the item back at their expense until the evaluation is completed. Tape-Ease will send replacement items to you only by UPS Ground or UPS 2nd Day Air not to exceed $25.00.
We will not send replacement items Next Day Air and cover the charges under any circumstances.


Additional Freight Truck, UPS or Fed-Ex Charges Billed to us after your shipment has arrived must be forwarded to the customer. Reasons for this include: Delivery attempts failed, customer gave us wrong address, un-foreseen rural area, duty, taxes, broker fees ect. We reserve the right to bill the customer or charge your credit card for these charges. We can send or fax you a copy of the bill for your records.

On Freight collect shipments only: *Freight Collect is used for large shipments that cannot go by UPS. They are sent by Freight Truck and the receiver pays for the shipping only, when their product arrives. Upon ordering, you will be told if you will need to ship this way. When your product arrives, check it closely for damage, if you find damage that renders your product un-usable, you must report it and sign the necessary papers with the driver right away. If damage does occur with a Freight Collect shipment, you as the the receiver, must put in the damage claim and arrange to be compensated for your losses with the shipper.  If a replacement is needed, the customer must pay for the product before the item can be shipped then work with the Freight Company to be compensated. 

 

 

[CLICK HERE TO DOWNLOAD OUR ORDER FORM]     info@tapeease.com

TAPE EASE SUPPLY LLC accepts credit card information by phone or by our secure fax and e-mail services.
We do not keep your Card info stored on our computer systems.
You can be assured that your information is safe with us.

          PO Box 816      Denmark, WI 54208           
920-863-3571 or 1-888-443-3461      fax: 1-920-863-3570
PLEASE NOTE: AT TIMES WE DO HAVE LIMITED PHONE SUPPORT, USING OUR FORMS OR E-MAILING IS BEST
Open 8am to 4:30pm central - Monday - Thursday
 (Sales office closes at noon on Fridays)
Pricing may change and if so, you will be notified before your order is processed,
E-MAIL US with any questions.
ęCOPYRIGHT 1999 - 2017 TAPE-EASE SUPPLY LLC.  All Rights Reserved. Unauthorized use or duplication prohibited.