ORDERING & PAYMENT TERMS



    8ft. long package costs got you down?  Currently we are still shipping 8' material at the low prices we always have been. We take the extra step for you!

ORDERING
*WE ACCEPT THESE CREDIT CARDS*                      We are a proud member of:
      

E-mail, fax or call in your order for worry-free, prompt ordering
We do not keep your Credit Card info on our computer systems after it is received in.
Our E-Mail & Fax services are secure.
You can be assured that your card information is safe with us. 
(Please watch your spam e-mail folder for our responses)

ORDER FORMS:
[Quotes / Samples / Questions] >>>Submit this form if you need samples, have a question or would like to receive a full quotation before ordering.
[CLICK HERE TO DOWNLOAD OUR ORDER FORM]
>>>This form can be downloaded, edited in "WORD Programs" then sent to us by e-mail attachment, fax or U.S. mail. 
[Quick Fax, Secure Order Form]
>>>This form is an image and can be printed, filled in and sent to us by e-mail attachment, fax or U.S. mail. (Smart Phone pics accepted)
Fax your order: 1-920-863-3570      Or call in at: 920-863-3571      or 1-888-443-3461 >>>If faxing please follow up with e-mail or call to confirm we received it.
PLEASE NOTE: AT TIMES WE DO HAVE LIMITED PHONE SUPPORT, USING OUR FORMS OR E-MAILING IS BEST

SEE MORE DETAILED TERMS BELOW, THEN CHECK OUT OUR LOW PRICES

Thank you very much for visiting us. To order, please look over our website for useful information. Use the floating link bar above or on
every product page, there is a link box under our main header. In that box you can click to see sub-categories about that product.
Please keep in mind that we carry 1000's of products and some are more complicated than others so they may require you to research
our site before ordering . 

Our preferred method of contact is e-mail or submission forms above for fastest responses. To get started, please send in all of the details
about your order & shipping address, then we will promptly send back the lead-time & shipping costs.
This form is for
[Quotes / Samples / Questions], Or E-MAIL US / give us call/leave message.

For sending in orders our e-mail and fax services are secure however if you prefer to phone in your credit card later that is OK as well.
Also feel free to send in your company P.O. for our review.  We will promptly send responses & invoice confirmations via e-mail or fax.

These two links have our order forms. They can be downloaded, filled out and sent to us by e-mail attachment or fax. Many of our customers
have this saved on their system to place future orders as well.

[CLICK HERE TO DOWNLOAD OUR ORDER FORM]  
[Quick Fax, Secure Order Form] (Please watch your spam e-mail folder for our response)

Many items
can ship the same day if order is received before 10:00am (central time)  (Inquire or check details on our web pages)

We are
open 8am to 4:30pm Monday - Thursday. Fridays 8am to noon (central time)
We do sell to companies and individuals.

TERMS                                                            

Non-Credit Customers: A customer that has not provided 3 business and 2 bank references and has not been approved. May pay by credit card or pre-paid check. We prefer to use credit card for most of our customers. 30 Day Credit Terms are generally only given to larger industrial type customers with us.
Industrial Customers:

A repeat industrial customer that has provided 3 business and 2 bank references and has been approved, and, makes payments by company check within their 30 day allotted payment terms. For any customer to obtain credit, we require at least 3 purchases done by credit card or pre-paid check before credit can be established.
NON-CREDIT CUSTOMERS SERVICE CHARGE
First Time Orders
Under  $50.00
$8.00
$50.00 + none
 
To set up your company for credit, send us your credit references or use our worksheet.  
Please review our worksheet to see all the information we require.
After credit has been established, a 30 day payment term will be granted.
At this time, we are only granting credit to long-standing OEM type Manufactures. We prefer to stick with credit cards for payment for most of
our out-of state customers. All overdue accounts will be charged at the rate of 1 1/2% per month, and 18% per year. Overdue accounts that require
a collection agency to be hired to collect will also be charged all collection fees billed to Tape-Ease from collector.
The customer is responsible 
for all shipping charges. All overseas accounts done by Bank Transfer or Pre-Paid only and must be sent to a Exporting Broker within the USA
that you set up.

DAMAGED SHIPMENTS, RETURNS & CANCELLATIONS

Tape-Ease has always operated in a fair and honest manner. If there is a problem please send in the details and we will respond asap after we check all the details. We must stick to these guidelines to insure you receive top notch service, low prices and quality products.

Canceled Orders: Any order that is canceled after it is processed will have an 8% charge. 
There is a $10.00 minimum charge for a canceled order.
Other expenses incurred related to your order must also be paid by the customer.
We will not refund shipping costs for late arriving orders unless we are refunded by the shipping company for a mistake they may have caused.
We recommend sending us your contact and shipping information before placing the order to avoid miss-spelled or wrong address entry mistakes.

Returns:
Any returns will not be accepted without prior approval. If  items are returned without prior approval you may loose the entire credit for your order.
No returns on custom orders, cut items & made to order items
this includes Kitchen Cabinet Doors & Drawer Fronts, Kitchen Cabinet Drawer Boxes,
Wood Tambour Doors, C3 Tambour Door Kits, AT Wood Moldings, Rope Molding & all non-stock production items.

15% restocking fee on most returns, 15% - 35% on other items.
Customer must pay for and arrange shipping for approved returns.
Items must be returned in original container and arrive back in ideal condition.

NO RETURNS ON ANY ITEM AFTER 30 DAYS OF DELIVERY

Damaged Shipments:
Damaged shipments MUST be reported to the driver if possible and to us promptly. The best way to submit is by e-mail showing pictures and details
about the damage.
Replacement items will be shipped only after being charged to the customer, then credited back after shipper has evaluated
and paid full replacement value or it is received back in sellable condition. Damaged items must be available for the shipper to pick up in there original box.

If an item is said to be defective, it must be returned for evaluation before any refund is given.  The customer is responsible to ship the item back at their expense until the evaluation is completed. Tape-Ease will send replacement items to you only by UPS Ground or UPS 2nd Day Air not to exceed $25.00.
We will not send replacement items Next Day Air and cover the charges under any circumstances.


Additional Freight Truck, UPS or Fed-Ex Charges Billed to us after your shipment has arrived must be forwarded to the customer. Reasons for this include: Delivery attempts failed, customer gave us wrong address, un-foreseen rural area, duty, taxes, broker fees etc. We reserve the right to bill the customer or charge your credit card for these charges. We can send or fax you a copy of the bill for your records.

On Freight collect shipments only: *Freight Collect is used for large shipments that cannot go by UPS. They are sent by Freight Truck and the receiver pays for the shipping only, when their product arrives. Upon ordering, you will be told if you will need to ship this way. When your product arrives, check it closely for damage, if you find damage that renders your product un-usable, you must report it and sign the necessary papers with the driver right away. If damage does occur with a Freight Collect shipment, you as the the receiver, must put in the damage claim and arrange to be compensated for your losses with the shipper.  If a replacement is needed, the customer must pay for the product before the item can be shipped then work with the Freight Company to be compensated. 

 

[CLICK HERE TO DOWNLOAD OUR ORDER FORM]     e-mail: info@tapeease.com

TAPE EASE SUPPLY LLC accepts credit card information by phone or by our secure fax and e-mail services.
We do not keep your Card info stored on our computer systems.
You can be assured that your information is safe with us.

          PO Box 816      Denmark, WI 54208        
920-863-3571 or 1-888-443-3461      fax: 1-920-863-3570
PLEASE NOTE: AT TIMES WE DO HAVE LIMITED PHONE SUPPORT, USING OUR FORMS OR E-MAILING IS BEST
Open 8am to 4:30pm central time - Monday - Thursday
 (Sales office closes at Noon on Fridays)
Pricing may change and if so, you will be notified before your order is processed,
E-MAIL US with any questions.
ęCOPYRIGHT 1999 - 2018 TAPE-EASE SUPPLY LLC.  All Rights Reserved. Unauthorized use or duplication prohibited.