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ORDER here with our SECURE WEB-SITE or SECURE EMAIL
SERVICES
*WE ACCEPT THESE CREDIT CARDS
& PayPal*
($750.00 max order for PayPal, have a quote done first then use
the Quote Approval Form below)
e-mail:
info@tapeease.com
(Please - no un-wanted solicitation e-mails
will be accepted)
(CLICK
HERE TO MAKE SURE YOU RECEIVE OUR RESPONSE)
Request a Quote or Order with one of our
forms below. You can also E-mail or Fax in your
full information for our worry-free
prompt services without surprises! With our forms,
you must enter in the quantity & products found at our web-site.
Sorry, we do not have a shopping
cart. We recommend that you request a quote first, then order. Please be assured our goal since 1995 has been
honest fair
pricing and to get the best shipping rate for you. See more info & options
in forms.
(Please
watch your spam e-mail folder for our responses)
ORDERING & REQUEST FORMS:
(Click one)
[ORDER / QUOTES /
SAMPLES / QUESTIONS]
>>>Submit this online form to get a
quote, samples, order or have questions.
(Our most popular order form)
.doc
[DOWNLOAD OUR
ORDER FORM]
>>>This
dedicated order form can be downloaded,
edited in "Old WORD Programs" then sent to us by e-mail attachment.
.docx
[DOWNLOAD
OUR ORDER FORM]
>>>This
dedicated order form
can be downloaded,
edited in "New WORD Programs" then sent to us by e-mail attachment.
[IMAGE ORDER FORM]
>>>This
form is an image and can be printed,
filled in and sent to us by e-mail attachment or faxed.
Fax
your order: 1-920-863-3570
or 1-888-443-3461
>>>If faxing please follow up with an e-mail to confirm we've received it.
PLEASE NOTE: THAT WE DO HAVE LIMITED
PHONE SUPPORT, USING OUR FORMS OR E-MAILING IS USUALLY BEST
ONLINE QUOTE APPROVAL FORM:
(PayPal orders as well)
[QUOTE
APPROVAL FORM]
>>>Submit this online form to
provide payment information
for a quote you received from us.
We do not keep your Credit Card info on our computer systems
after it is received in.
Our Web-Site, E-Mail & Fax services are secure. *With our format,
we have never had card information compromised since 1995! You can be assured that your credit card information is safe with us.
SEE MORE
DETAILED INFO BELOW, THEN CHECK OUT OUR LOW
PRICES
Thank you very much
for visiting us. To order, please look over our
website for useful information.
Use the floating link bar above or on
every product
page, there is a link box
under our main header. In
that box you can click to see
sub-categories about that product.
Please keep in mind that we carry 1000's of products and
some are more complex than others so they may require you to research
our
site before ordering .
Our preferred method of contact is e-mail or the submission
forms above for fastest responses. To get started, please send in all of the
details
about your order & shipping address, then we will promptly send back
the total cost, lead-time & shipping costs.
This form is for
[Quotes
/ Orders / Samples / Questions],
Or E-MAIL US
/
Or request a call back via forms or email.
Many of our customers
have our order form
saved on their system to place future orders as well.
(Please
watch your spam e-mail folder for our response)
Many items
can ship the same day if order is received before 10:00am
(central time)
(Inquire or check details on our web pages)
We
are open 8am to 4:00pm
Monday - Thursday. Fridays 8am to noon (central time)
We do sell to companies and individuals.
TERMS
 
| Non-Credit Customers: |
A customer that has not provided 3
business and 2 bank references and has not been approved. May pay by
credit card or pre-paid check. We prefer to use
credit card for most of our customers. 30 Day Credit Terms are generally
only given to larger industrial type customers with us. |
Industrial Customers:
|
A repeat
industrial customer that has provided 3
business and 2 bank references and has been approved, and, makes payments by company check
within their 30 day allotted payment terms. For any
customer to obtain credit, we require at least 3 purchases done by credit
card or pre-paid check before credit can be established. |
| NON-CREDIT
CUSTOMERS |
SERVICE
CHARGE |
First Time
Orders
Under $50.00 |
$8.00 |
| $50.00
+ |
none |
-
- To set up your company
for credit, send us your credit references or use our worksheet.
Please review our worksheet
to see all the information we require. After credit has been established, a 30 day payment term will be granted.
At this time, we are
only granting
credit to long-standing OEM type Manufactures. We prefer to stick with
credit cards for payment for most of
our out-of state customers.
All
overdue accounts will be charged at the rate of 1 1/2% per month, and 18% per year. Overdue
accounts that require
a collection agency to be hired to
collect will also be
charged all collection fees billed to Tape-Ease from collector. The customer is responsible
for all shipping charges.
All overseas accounts done by Bank Transfer or
Pre-Paid only and must be sent to a
Exporting Broker within the USA
that you
set up.
DAMAGED
SHIPMENTS, RETURNS & CANCELLATIONS
|
Tape-Ease Supply LLC has always operated in a fair and honest manner. If there is a
problem please send in the details and we will respond asap after we check
all the details.
We must stick to these guidelines below to insure you receive top notch service, low
prices and quality products.
Canceled
Orders: Any order that is canceled after it is processed will have an 8%
charge.
There is a $10.00 minimum charge for a canceled
order.
Other expenses incurred related to your order must also be paid by the
customer.
We will not refund shipping costs for late arriving orders unless we are
refunded by the shipping company for a mistake they may have caused.
We recommend sending us your contact and shipping information when placing
an order to avoid miss-spelled or wrong address entry mistakes. |
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Returns:
Any returns will not
be accepted without prior approval. If items
are returned without prior approval you may loose the entire credit for
your order.
No returns or refunds will be given on
Custom Orders, Cut Items & production items, this
includes Kitchen Cabinet Doors & Drawer Fronts, Kitchen Cabinet Drawer
Boxes,
Wood Tambour Doors,
C3 Tambour Door Kits, AT Wood Moldings, Rope Molding & all non-stock
production items.
15% restocking
fee on most returns, 15% - 35% on other items.
Customer must pay for and arrange shipping for approved
returns.
Items must be returned in original container and arrive back in ideal
condition.
NO RETURNS ON ANY ITEM AFTER 30 DAYS OF
DELIVERY |
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Damaged Shipments:
Damaged FREIGHT TRUCK shipments
MUST be reported to the driver when
order is received or most Freight Truck Companies will deny any damage
claims.
The best way to submit any damage to us is by e-mail showing pictures and details
about the
damage. Replacement items will be shipped only after being charged to the
customer, then credited back after shipper has evaluated
and paid full
replacement value or it is received back in sellable condition. Damaged items must be available for the shipper to
pick up in there original box.
If an item is said to be defective, it must be
returned for evaluation before any refund is given. The customer
is responsible to ship the item back at their expense until the evaluation is completed.
Tape Ease Supply LLC will send replacement items to you only
by UPS Ground or UPS 2nd
Day Air not to exceed $25.00.
We will not send replacement items by Air
Service and
cover the charges under any circumstances.
Additional Freight Truck, UPS or
Fed-Ex Charges Billed to us after your shipment has arrived must be
forwarded to the customer. Reasons for this include: Delivery attempts
failed, customer gave us wrong address, un-foreseen rural area, duty,
taxes, broker fees, surcharges, etc. We
reserve the right to bill the customer or charge your credit card for
these charges. We can e-mail or fax you a copy of the bill for your
records. On Freight collect shipments only: *Freight
Collect is used for large shipments that cannot go by UPS. They are sent
by Freight Truck and the receiver pays for the shipping only, when their
product arrives. Upon ordering, you will be told if you will need to
ship this way. When your product arrives, check it closely for damage,
if you find damage that renders your product un-usable, you must report
it and sign the necessary papers with the driver right away. If damage does occur with a Freight Collect shipment, you
as the the receiver, must put in the damage claim and arrange to be compensated
for your losses with the shipper. If a replacement is needed, the
customer must pay for the product before the item can be shipped then
work with the Freight Company to be compensated.
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